Director, Enterprise Architecture

Location: major Cirion Latin American hub (hybrid)

Reports to: Vice President, IT, Data & Connectivity

Role Summary

The Director, Enterprise Architecture is responsible for defining and governing the target technology architecture that underpins Cirion’s strategy, with an emphasis on simplification, modularity, and scalability across our network, BSS/OSS, data, and corporate domains. This role will lead a small, expert team of architects to provide end-to-end design leadership, ensure architectural coherence across initiatives, and guide the evolution of our landscape away from highly customized, fragile solutions toward standard, well-documented platforms.

Key Responsibilities

• Define and maintain the enterprise architecture vision, principles, and standards for Cirion, aligned with business strategy and value creation goals.
• Lead the development of domain architectures (e.g., billing/BSS, CRM, network, data & analytics, corporate systems) and ensure they integrate into a coherent, end-to-end target state.
• Provide architectural leadership for key initiatives, including billing stabilization, BSS/OSS modernization, CRM and ERP transformations, and spin-off/separation projects.
• Establish and run architecture governance processes, including solution review boards and design guardrails, to ensure initiatives align with target architecture and avoid unnecessary customization.
• Create and maintain current-state and future-state architecture views, roadmaps, and reference architectures, using appropriate tooling and documentation standards.
• Partner closely with business, product, and IT delivery leaders to shape solution options, evaluate trade-offs, and ensure architecture decisions are grounded in business value and operational feasibility.
• Collaborate with security, data, and infrastructure teams to ensure solutions meet non-functional requirements, including security, resiliency, scalability, and performance.
• Support the rationalization of applications, platforms, and integrations, identifying opportunities to reduce complexity, cost, and risk while increasing reuse and standardization.
• Provide guidance and patterns for integration, APIs, and event-driven architectures to support more decoupled and agile solutions.
• Develop and mentor a team of solution and domain architects, raising the bar on technical and design capabilities across the broader IT organization.
• Define and track architecture-related KPIs (e.g., degree of standardization, platform reuse, technical debt reduction) and regularly report progress to senior leadership.
• Engage with key technology partners and vendors to understand product roadmaps and influence adoption strategies at Cirion.

Required Qualifications & Experience

• 10+ years of experience in solution or enterprise architecture roles, including 3+ years in a leadership position.
• Deep experience in complex, integrated landscapes spanning ERP, CRM, billing, network operations, and data/analytics platforms.
• Strong understanding of telecom BSS/OSS architectures, billing flows, provisioning, and integration with network and finance systems is highly desirable.
• Hands-on experience designing solutions on major platforms such as SAP (ERP/BRIM), Salesforce or other CRM, ServiceNow or similar ITSM, and modern integration platforms (APIs, ESB, iPaaS, event streaming).
• Proven ability to develop and drive target-state architectures and roadmaps in organizations undergoing significant transformation.
• Strong grasp of architectural styles and patterns, including layered architectures, microservices, APIs, event-driven designs, and cloud-native approaches.
• Experience implementing architecture governance, standards, and review processes in a pragmatic, business-friendly way.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field; Master’s degree a plus.
• Fluency in English and Spanish required; Portuguese highly preferred.

Preferred Experience & Attributes

• Experience in Latin American telecom, technology, or adjacent industries with multi-country operations.
• Prior involvement in separation, carve-out, or integration programs (e.g., TSA exits, spin-offs, mergers).
• Familiarity with enterprise architecture tooling and application portfolio management (APM) capabilities.
• Ability to translate architectural concepts into clear options and recommendations that non-technical stakeholders can understand and act on.
• Track record of building strong partnerships with delivery teams, avoiding ‘ivory tower’ architecture, and providing hands-on support when needed.
• Comfort working in a private equity–backed or highly metric-driven environment with a strong focus on time-to-value and capital efficiency.